Our Guarantee to you…

1. I will provide information to clients in a clear and truthful way.
   
   
2. If I am unable to provide an accurate answer to a client’s question, I will obtain the answer from a colleague or advisor. Guessing is not acceptable.
   
   
3. When a client discloses his financial budget, I will not seek to increase that budget.
   
   
4. I will never pressurize a client into a sale.
   
   
5. I will take clients only to relevant properties, with particular reference to the client’s budget.
   
   
6. When recommending third parties (e.g. lawyers, tradesmen etc) I will do this in the best interest of the client. I will not seek a commission for this, and if a commission is paid, this will be disclosed to the client.
   
   
7. During the sale process, I will manage it through to completion, to ensure the sale is concluded accurately with particular regard to ensuring an unencumbered title.
   
   
8. I will ensure that I, or a colleague will attend the completion meeting in the Notary office.
   
   
9. Should the client require assistance after the sale, I understand that this is part of our responsibility.
   
   
10. I AGREE THAT THE BEST FORM OF ADVERTISING IS HAPPY CLIENTS WHO HAVE BEEN TREATED WITH RESPECT AND DIGNITY & HONESTY.