Our Customers opinions are of paramount importance to us and that is why every client who purchases or sells a property through Clear Blue Skies Group SL is invited to complete a Customer Satisfaction survey where they are asked to evaluate our performance. Clients are asked a number of specific questions, and are invited to write comments, good or bad. Here is a comprehensive list of the surveys. The originals of all completed surveys can be read in full at our Fañabé office.
We are extremely proud of having 601 genuine testimonials which are provided by buyers and sellers of properties after completion of their sales.
Mr & Mrs Morgan who purchased in Los Almendros, Fañabe
Brilliant Service, Always there to help in all Aspects. Friends are made to last, as is our Tenerife home. Alan, Louise, Paul, Caroline & Clear Blue Skies are always and will remain our Friends, in Business & Private terms. Suzie is also most considerate in taking us to View our Home, before Completion.
All Aspects "Faultless".
Good Luck & Best Wishes to you All xxx.
Keith & Karen Morgan - Purchaser
Mr & Mrs Wilson who purchased in Los Almendros, Fañabe
More than satisfied with the service. Very friendly and very helpful. Sold our apartment very quickly - 1ST CLASS SERVICE. Will buy again from them.
David & Angela Wilson - Purchaser
Mr & Mrs Cunningham Who Purchased in Benimar, Fañabe
We are very satisfied with the service we have received and have found all the sales staff friendly and very helpful.
Phillip & Christine Cunningham - Purchaser
Mr & Mrs Wetteland who purchased in Palm Mar
Thank you Clear Blue Skies especially Colin. Excellent care throughout. We have achieved our DREAM with help and guidance of all the team in the office. Clear Blue Skies definitely live up to their name as a Friendly Family run business and they certainly make you feel at ease. We have made some great friends and will always visit when we are in Tenerife.
Denise & Ingy Wetteland - Purchaser
Mr Bidwell who sold in Altos del Roque, Torviscas Alto
Fabulous Service, made Selling a House in a Foreign Country, which could have been a complicated process, Extremely Easy, a Very Professional Team Indeed, Full Marks Guys.
Mark Bidwell - Seller
Sandra Williams who purchased in Mirador del Golf, Costa Adeje
There should be a category to record your service as "exceptional" for this is how Don & I feel about our experience purchasing in Tenerife. From the moment Paul greeted us outside your shop, we were "bowled over" by enthusiasm, thoughtfulness, helpfulness and friendliness of everybody. In fact we are just amazed at how well we were treated, which gave us every confidence to purchase our new home. It was made a totally wonderful experience that we will never forget and we can't wait to get back and start our new life, especially as we will have friends at Clear Blue Skies to make us welcome. Thank you so much.
Sandra Williams - Purchaser
Ms Goralczyk who purchased in Roque del Conde, Torviscas Alto
After receiving an unprofessional service from another Estate Agent on the Island, I approached SUR Properties. I found Alan and Colin. friendly, helpful, informative, and most professional in dealing with my situation.
This was my first home purchase and they soon turned my nightmare into an enjoyable and exciting experience. Thanks Guys!
Emma Goralczyk - Purchaser
Mrs Smith who purchased in La Perla, Parque de la Reina
We found you to be very helpful in the purchase and that you were willing to lower your commission when it came time to selling the same property. Your advertising is very good, attracts attention and quite joviall. The only thing we found is that your office is out of our area, but the advertising is what made us fine you. Thanks for all your help.
Mary Smith - Purchaser
Peter & Pam Walker who sold in Balcon del Atlantico Phase IV
This is the first time we have used the services of Sur Properties, we are non residents and we would recomend them as a first class Sales Agency. Suzie was our contact at Sur Properties and was both very professional and more than helpful.
Peter & Pam Walker - Seller
Mr Scott who purchased in Terrazas del Conde I, Torviscas Alto
Very Good Service. No Problems at all.
John M Scott - Purchaser
Paul & Jill McDuell who purchased in Terrazas del Duque, Fañabe
Everyone very friendly and helpful making our purchase in Tenerife very easy. Also excellent After Sales service - thank you particularly to Suzie!
Jill & Paul McDuell - Purchaser
R & G Halford who purchased in Los Almendros, Fañabe
We have been extremely happy with the service we have received from Sur Properties SL., plus all further enquiries from us have been dealt with informatively and efficiently and would not hesitate to recommend the company to all friends and relatives who are interested in purchasing properties in Tenerife.
R & G Halford - Purchaser
Trevor Ludlam who purchased in Laderas del Palm Mar
Very good impression of Sur Properties, mainly based on my experience of buying at Adeje Golf.
Everything was fine up to paying the first instalment. Since then we have heard nothing from the Sur salesman. He told us he would email pictures of the property as it develops. We were given a date by Laderas to complete in November, we transferred money to Spain, came over in October to finalise only to be told that there was no way the property would be ready to completeuntil January at the earliest, due to delays at the Town Hall. Sur Properties were not involved in this dialogue at all.
Trevor Ludlam - Purchaser
Trevor Ludlam who purchased in Adeje Golf
Totally pleased and excited about the property we have purchased in Adeje Golf, both from an investment perspective and as a fantastic place to live.
I couldn’t help but be swayed by the enthusiasm of the Sur salesman. We recently returned to Tenerife to complete the sale, and quickly realized the tremendous amount of work required to organize the sale, and the furniture, and the delivery of the furniture etc. etc. Sur Properties were invaluable in helping us achieve all that we needed to achieve during that week, to the extent that we believe that Sur Properties are almost as excited as we are about our new home.
Without Sur Properties we couldn’t have achieved what we have within the timescale, and therefore we may have had second thoughts about going through with the purchase.
Trevor Ludlam - Purchaser
Mr Ciarletta who purchased in Laderas del Palm Mar
So far all my dealings with Sur Properties have been excellent. I personally found Colin to be very helpful. It will soon be time for the keys to be handed over and Colin has the power of attorney to act on my behalf at the notary.
Tony Ciarletta - Purchaser
Neil & Elaine Manley who purchased in Atlantico, Costa del Silencio
Our overall view of Sur Properties is very good, however one or two of the third parties seem to be letting the side down in different ways.
The lawyer who got our N.I.E. numbers got them from the Hacienda and not from the police. He assured me that it was the only number I would get – it was not accepted by any official on the Island. Elaine & I had to go to the police station in Los Americas in order to obtain a N.I.E. number from the police. This was indeed the same number, as obtained from the Hacienda, but now it was accepted, without question, by all officials.
Neil & Elaine Manley - Purchaser
MS McCafferty who purchased in Oasis La Caleta
I have been very impressed with the service given by Sur Properties. At all times I have felt well informed and confident with my choice of Agent and Developer and can wholeheartedly recommend Sur Properties to anyone with the notion to buy here and will only deal with them in the future.
Donna McCafferty - Purchaser
Mr Hedger who purchased in Atlantic View
Sur Properties and staff were very efficient when we bought our property from them, nothing was too much trouble. They were also very helpful in introducing us to accountants and lawyers which has proved to us to be the best. We cannot fault them in anything. They are the very best.
I have no hesitation to anyone wishing to buy property in Tenerife contact Sur Properties SL. You will not be disappointed.
Richard Hedger - Purchaser
Mr & Mrs Wilson who purchased in La Caleta
Both Val and I have nothing but praise for all the staff at Clear Blue. From the initial approach, to our first viewings and right the way through to the purchase of our apartment (albeit off plan) we have been fully informed and helped along the way…..
We all see so many programmes on the TV where people recount their terrible experiences and therefore it is refreshing to come across a company that is very professional, personable and friends.
Brian & Val Wilson - Purchaser
Ms Rushton who purchased in Parque de la Reina
In all my dealings with Sur Properties I was always given information in a manor I could understand (no long or silly wording).
I am very happy with the information and work carried out even after ringing on many occasions with extra questions. The phone and emails were always answered promptly and even though the process was run through quickly I was always given time to think and make what I hope to be good choices. A small number of things happened during the process but these were dealt with very professionally.
Lynda Rushton - Purchaser
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